Who introduced Statistical Process Control (SPC) and the PDCA Cycle (Plan–Do–Check

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Who introduced Statistical Process Control (SPC) and the PDCA Cycle (Plan–Do–Check–Act) in Japan?

AW. Edwards Deming

BPhilip Crosby

CJoseph Juran

DKaoru Ishikawa

Answer:

Deming, initially invited to Japan in 1947 for census work, later introduced Statistical Process Control (SPC) and the PDCA cycle, both of which became pillars of TQM in Japan.

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