Question

Identify the reasons why people might not be utilizing e-governance services effectively.

1. They may not know what services are available online.
2. They are unaware of how these services can save them time and money.
3. They understand the benefits and how to interact efficiently with the government online.
4. The government provides extensive training for all citizens.

• A. i, ii
• B. iii, iv
• C. i മാത്രം
• D. ii

Answer 1

Answer:

A. i, ii

E-governance aims to streamline government services through digital platforms. However, a significant barrier to its adoption is the lack of public awareness. Many citizens are not informed about the specific services offered online, the potential time and cost savings, or the most effective ways to engage with government agencies digitally. Overcoming this knowledge gap is crucial for increasing citizen participation and maximizing the impact of e-governance initiatives.