Question

What are the main types of services offered through e-governance?

1. Providing information to the public.
2. Improving the efficiency of government processes.
3. Facilitating transactions between citizens and the government.
4. Limiting the availability of government services to specific geographical areas.

• A. i, ii, iii
• B. iii, iv
• C. i
• D. i, iii

Answer 1

Answer:

A. i, ii, iii

E-governance platforms are designed to offer a comprehensive suite of services that cater to the needs of citizens and businesses. These services generally fall into three main categories: firstly, the dissemination of public information, ensuring transparency and accessibility; secondly, the enhancement of internal government processes to improve efficiency and responsiveness; and thirdly, the facilitation of digital transactions, allowing citizens and businesses to interact with the government seamlessly for various services like payments, applications, and registrations. The goal is to make government services more accessible, convenient, and efficient for all.