Which management role becomes critical during organizational crisis such as sudden market disruptions or internal strikes?

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ASpokesperson

BDisturbance Handler

CFigurehead

DLiaison

Answer:

The disturbance handler role is vital in times of crisis, as managers must identify unforeseen problems, assess impact, and rapidly implement solutions. This may include resolving internal conflicts, market shocks, or labor strikes, requiring a robust approach to maintaining organizational stability.

Related Questions:

With reference to Managerial Roles (Mintzberg’s classification): Which statements are correct?

In the Spokesperson role, managers communicate internal policies to middle-level staff for implementation.
The Liaison role requires networking outside the chain of command to gather information.
The Disturbance Handler role is activated mainly in times of crisis.