Predicting various future outcomes and making plans is described as:

Which Indian authority is responsible for monitoring CSR compliance under the Companies Act, 2013?

Scalar Chain primarily refers to:

Sakichi Toyoda’s Toyoda Precepts emphasized values such as:

Who is often called the “Father of the Toyota Production System”?

The Kanban system in Lean Management is primarily used for:

Which core Lean tool ensures producing only what is needed, when it’s needed, and in the amount needed?

The principle of Jidoka in Lean is best described as:

Who is regarded as the inventor of the automatic loom that contributed to the concept of Jidoka?

Which Japanese term in Lean Management refers to “waste” that needs to be eliminated?

The main goal of Lean Management is to:

The business philosophy of Lean Management originated from:

Lean Management primarily aims to:

Which of the following is an example of personalization in customer relationship management?

How does technology-driven personalization impact customer loyalty?

How do AI chatbots enhance customer service?

What is a primary function of CRM software in managing customer relationships?

Which of the following is a benefit of AI in decision-making used by banks?

How does automation and robotics impact productivity in operations?

What role do ERP systems play in management operations?

Which digital tools help facilitate effective communication in modern management?

How does technology improve decision-making in management?

What technology marks the Fourth Industrial Revolution (NOW)?

Which of these is NOT a role of technology in management?

Which of the following is an example of innovation in management?

What role does technology play in management?

What is the main benefit of Sprint Retrospective in Scrum?

How does Scrum improve product quality and customer satisfaction?

What is the purpose of the Daily Scrum (Stand-up) event in Scrum?

Why are Scrum teams described as self-organizing?

What is a key feature of Scrum that helps deliver value continuously to customers?

In Scrum, the main development cycle that usually lasts 2–4 weeks is called:

Scrum can best be described as:

A key difference between Agile and traditional methods like Waterfall is that Agile:

Agile was developed as a reaction to which traditional project management method that lacked flexibility?

The Agile Manifesto was created in 2001 by:

In Agile, big projects are divided into smaller, manageable parts called:

Agile management is primarily characterized by:

Which of the following Indian companies was influenced by Japan’s quality revolution and adopted practices like Kaizen and PDCA?

Japan’s adoption of TQM and quality management principles after World War II eventually led the nation to become:

During which period did Japan’s quality revolution inspire the TQM movement in the West?

Which Japanese company is especially known for adopting the principles of Total Quality Management and contributing to the development of the Kaizen (continuous improvement) culture?

The 80/20 principle associated with quality management is related to:

Joseph M. Juran is best known for:

The Deming Prize, established in 1951, is awarded to organizations for excellence in:

Who introduced Statistical Process Control (SPC) and the PDCA Cycle (Plan–Do–Check–Act) in Japan?

The context in which modern quality management (TQM) in Japan emerged was:

Total Quality Management (TQM) can best be described as:

Consider the following arguments about CSR:

1. It helps avoid government regulation and strengthens company’s public image.

2. It imposes unnecessary costs on businesses, which may ultimately burden consumers.

Which of these statements reflect supporting arguments and which reflect criticisms of CSR?

Match the following categories of social responsibility of business with their descriptions:

A. Economic Responsibility — (i) Voluntary philanthropic contributions
B. Legal Responsibility — (ii) Compliance with laws and regulations
C. Ethical Responsibility — (iii) Moral expectations not mandated by law
D. Discretionary Responsibility — (iv) Producing profitable products and services

Which of the following is the correct match?