Predicting various future outcomes and making plans is described as:

Scalar Chain primarily refers to:

Sakichi Toyoda’s Toyoda Precepts emphasized values such as:

Who is often called the “Father of the Toyota Production System”?

The Kanban system in Lean Management is primarily used for:

Which core Lean tool ensures producing only what is needed, when it’s needed, and in the amount needed?

The principle of Jidoka in Lean is best described as:

Who is regarded as the inventor of the automatic loom that contributed to the concept of Jidoka?

Which Japanese term in Lean Management refers to “waste” that needs to be eliminated?

The main goal of Lean Management is to:

The business philosophy of Lean Management originated from:

Lean Management primarily aims to:

Which of the following is an example of personalization in customer relationship management?

How does technology-driven personalization impact customer loyalty?

How do AI chatbots enhance customer service?

What is a primary function of CRM software in managing customer relationships?

Which of the following is a benefit of AI in decision-making used by banks?

How does automation and robotics impact productivity in operations?

What role do ERP systems play in management operations?

Which digital tools help facilitate effective communication in modern management?

How does technology improve decision-making in management?

What technology marks the Fourth Industrial Revolution (NOW)?

Which of these is NOT a role of technology in management?

Which of the following is an example of innovation in management?

What role does technology play in management?

What is the main benefit of Sprint Retrospective in Scrum?

How does Scrum improve product quality and customer satisfaction?

What is the purpose of the Daily Scrum (Stand-up) event in Scrum?

Why are Scrum teams described as self-organizing?

What is a key feature of Scrum that helps deliver value continuously to customers?

In Scrum, the main development cycle that usually lasts 2–4 weeks is called:

Scrum can best be described as:

A key difference between Agile and traditional methods like Waterfall is that Agile:

Agile was developed as a reaction to which traditional project management method that lacked flexibility?

The Agile Manifesto was created in 2001 by:

In Agile, big projects are divided into smaller, manageable parts called:

Agile management is primarily characterized by:

Which of the following Indian companies was influenced by Japan’s quality revolution and adopted practices like Kaizen and PDCA?

Japan’s adoption of TQM and quality management principles after World War II eventually led the nation to become:

During which period did Japan’s quality revolution inspire the TQM movement in the West?

Which Japanese company is especially known for adopting the principles of Total Quality Management and contributing to the development of the Kaizen (continuous improvement) culture?

The 80/20 principle associated with quality management is related to:

Joseph M. Juran is best known for:

The Deming Prize, established in 1951, is awarded to organizations for excellence in:

Who introduced Statistical Process Control (SPC) and the PDCA Cycle (Plan–Do–Check–Act) in Japan?

The context in which modern quality management (TQM) in Japan emerged was:

Total Quality Management (TQM) can best be described as:

Which of the following quality management principles focuses on the interdependent relationship between an organization and its suppliers?

1. Mutually Beneficial Supplier Relationships: This principle emphasizes that an organization and its suppliers are interdependent and should build relationships that create mutual value.
2. Customer Focus: This principle is solely concerned with the organization's internal processes and has no bearing on external partners.
3. Involvement of People: This principle relates only to employees within the organization and not to external stakeholders.

Identify the false statement regarding the principles of quality management.

1. Factual Approach to Decision-Making: Decisions should be based on data and information to ensure they are well-informed.
2. Involvement of People: Employees at all levels are essential for innovation and creativity.
3. Continual Improvement: The primary goal of continual improvement is to maintain the status quo and avoid change.
4. Process Approach: Managing activities as a coherent process leads to better resource utilization and consistent results.

Which principle of quality management suggests that managing activities as a unified system improves efficiency?

1. System Approach to Management: Understanding and managing interrelated processes as a unified system helps achieve objectives more effectively.
2. Continual Improvement: Making ongoing improvements a permanent objective provides a performance advantage.
3. Mutually Beneficial Supplier Relationships: Building strong relationships with suppliers enhances value creation for both parties.